Mortgage Referral Procedure
We care about customers' needs up to the drawdown of the mortgage loan. Our Mortgage Referral Consultants help customers to get suitable choice on mortgage terms.
Mortgage referral proceeds as follows:
Receive application or enquiry from customer

Mortgage referral consultant contacts customer and understands
his / her needs, and provides required information

Advise customer of suitable banks and mortgage plans

Refer the applications to banks

Banks contact customer and request necessary documents

Mortgage referral consultant follows up the
application until
it is approved and completed